Thank You for Using ePass!
From the proven time and fuel savings, to the new and convenient value-added Internet and mobile text messaging services, we are working hard to improve the ePass system. Please bear with us as we continue to develop innovative ways of serving our customers better. Welcome to toll road convenience, welcome to the ePass service!
This secure website shall soon allow you to reload your existing ePass accounts, as well as purchase new ePass tagkits to be delivered right at your doorstep. For now, you can view your account balance via this website. To start getting access to your account balance, kindly fill out the registration form, log into the website using your newly-registered e-mail and password, and then just click on "check balance" on your user console.
A new ePass Customer? Click Here.
Existing ePass Customer but new to this website? Click Here.
- If you recently purchased an ePass Tagkit:
- Your new ePass tagkit comes with P400 worth of free ePass load. Your free ePass load is in the form of two (2) pieces of P200 value cards. Remember, to be able to load and start using your ePass tag, you need to have your complete 16-digit account number. (If you still do not have your 16-digit account number, please refer to the important note on the first page):
There are two convenient ways to load your value cards:
- 1. Via text message:
-
Type EPASS [space] 16-digit account number [space] 12-digit PIN and then send to:
2350 for Globe / Touch Mobile
2948 for Smart / Sun Cellular
*P2.50 per message
- 2. Via a landline:
- Just call 776-7575 and then follow the voice prompts.
Getting your Account Balance:
There are three convenient ways to check your account balance:
- 1. Via text message:
-
Type EPASS [space] BAL [space] 16-digit account number and then send to:
2350 for Globe / Touch Mobile
2948 for Smart / Sun Cellular
*P2.50 per message
- 2. Via the Internet:
-
Visit this ePass website, www.epass.com.ph. Just register to access and manage your account. Service is free!
- 3. Via a landline:
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Just dial 776-7676 (Customer Service Hotline), then press "1".
